Tracking Your Order - please contact us

After your order is placed you will receive confirmation of your order and let you know that your order is being processed.  Once your order has shipped we will e-mail you tracking information.  If at any point you have questions about the status of your order feel free to give us a call at 800-898-0280 or fill out the form below.

Please note that we offer a variety of shipping options, including upgraded shipping that will allow you to receive your item faster when needed.  See our Shipping Options page for more details or choose your option when checking out with our online cart. 

By Phone
(800)-898-0280 (Toll Free)
(541) 982-4005 (Office)
(800) 914-2301 (Fax)
By Mail
119 Crater Lake Avenue
Medford, OR 97504



credit cards accepted

We accept 4 major credit cards  (VISA, Master Card, Discover and American Express). If you choose to pay by check or money order, please make checks payable to and send them to our address at 119 Crater Lake Avenue, Medford, OR 97504. Your order will be shipped upon receipt of payment/clearance of check.

Protecting your Privacy

Protecting your privacy.  We will use the credit card information you provide for the sole purpose of processing your order and will not share any of your information outside of Our company does not provide information about our customers to anyone for any reason.

Need to track your order?  Our customer service will be glad to assist you.  Please complete the above order tracking form, as well as any other information you feel would be helpful in the tracking of your order.  Upon receiving your information we will provide you with a tracking number and instructions as soon as possible.  Should you need a quicker response, please contact us toll free at (800)-898-0280.


Thank you for contacting us!  We look forward to serving you.



Customer Service